Oracle RightNow Cloud Service Implementation Essentials
Pass Oracle RightNow Cloud Service Implementation Essentials | 1Z0-325 exam on the first attempt.
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Course in Pre-Launch Mode, a total number of questions will be around 70+.Oracle RightNow Cloud Service Implementation Essentials | 1Z0-325 Test series1Z0-325 practice testIt covers 100% of the Oracle exam 1Z0-325 certification syllabus.Exam Topics:Application AppearanceCreate and implement WorkspacesCreate and implement Navigation SetsCreate Customizable MenusCreate Agent WorkflowsCreate Agent scripts within the Scripts ExplorerSite Configuration AdminDescribe Custom Fields and their usageCreate Business RulesExplain Standard Text and its applicationExplain Service Variables and their applicationCreate and manage Service Level AgreementsConfigure Cloud MonitorConfigure Custom ObjectsDescribe incident managementManage Message BasesManage the System Configuration settingsExplain Mailboxes and their usageConfigure Message Templates and System Interface configurationsExplain Product, Category, and Disposition usageCreate and manage Guided Assistance and its applicationExplain the File Menu and CX options features and their usageStaff ManagementCreate ProfilesCreate Staff AccountsDescribe Password configurations and their functionsAnswer ManagementDescribe typical answer management components and usageManage Search Priority WordsCreate and manage Word List Files and the DictionaryCreate and manage Access LevelsRightNow AnalyticsCreate and configure Custom ReportsCreate and manage Scheduled ReportsFeedback/SurveysCreate and manage Surveys and MailingsChat & Co-BrowseCreate and manage Chat configurations and rulesCreate and manage Co-Browse configurationsCustomer PortalCustomize and manage Templates, Pages, and ThemesDescribe Customer Portal deployment protocolsCustomize and manage Tags, Widgets, and Assets
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